Our Testimonials

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Testimonials

We do our best to ensure you are happy throughout the entire build project and work hard to minimise disturbance to you and your family. We Work alongside you in order to create a harmonious working relationship for the best possible build experience.

We can provide however many references you wish to take, enabling you to speak to or meet with our existing clients direct. We have a small selection of references below, but we also invite every potential customer to get a first hand feel for the our quality of work.

Complete Renovation - Reigate, Surrey

Complete Renovation - Reigate, Surrey

Complete Renovation - Reigate, Surrey

I can highly recommend the ‘Renovations Company’ team.

The Renovations Company has recently completed a very challenging project for me, which involved the complete restoration and refurbishment of a Victorian terraced cottage, together with building a small 2-storey extension. Their positive attitude and patience enabled us to overcome a number of difficulties, with which I believe some building firms would have struggled. These included some tricky planning issues due to the property being in a Conservation Area and on a cramped site, the absence of convenient parking for deliveries and rubbish removal, and the generally uncertain nature of the build due to the age of the house (150 years).

My initial contact was with Natasha Cochrane, who took the brief and made an early site visit. She efficiently project managed throughout the entire process including drawing up a building schedule, appointing a local architect, liaising with the Planning Department and Building Control, arranging all labour and materials, and controlling the budget and timeline. Furthermore she was happy to advise on design features in an enthusiastic and sympathetic manner, and was very conscious of financial constraints. Natasha was always available to deal with my queries at short notice.

The actual building team was led by Dale Cochrane, who is clearly a highly experienced and skillful craftsman. He takes an immense personal pride in doing a good job, and manages his team and his sub-contractors to the same standards. Consequently the end result is finished to a very high quality, and I am delighted with it. I felt throughout, that the whole ‘Your Build’ ethos was enjoyment in what they do, and that they never do anything less than excellently. In addition they believe in keeping their site very clean and tidy, which reflects well their overall approach.
Natasha, Dale and the rest of the team have been a pleasure to work with, and I would definitely employ them again for any size of building project.

They have a very firm ‘can do’ attitude, are flexible and extremely easy to communicate with, and are highly reliable and trustworthy.

Angela

Renovation - Horsham, Sussex

Renovation - Horsham, Sussex

Renovation - Horsham, Sussex

Dear Dale and Tash,

Thank you very much for all of your hard work.

I wanted to write a reference/testimonial for you, which I am happy for you to pass on to other customers and/or use on your web site.

Dale and his team undertook a complete refurbishment of our downstairs, stairs and landing including a new kitchen, new flooring, removing a wall and altering two others. We are absolutely delighted with the end result. Probably the best compliment that can be paid is that the end result exceeded even our own high expectations.

Having everyone from builders and electricians to plasterers and painters in your home for several weeks on such a big job can be a strain, but Dale and his team were all such a pleasure to deal with and everything was done so considerately that it was painless.

Dale is also full of great ideas for ways to improve the house. His input was invaluable and we still look at many aspects of the job and feel glad we listened to him. Dale treated the job as though he was working on his own home and was never happy unless we were.

Tash was also a pleasure to deal with, always available to discuss matters and working tirelessly on our behalf to source materials etc. at the best possible price. In particular we gave her a photo of the bi-folding doors we wanted and she went out and got them made on budget. When it came to the Kitchen, Tash promised us she would get us one we loved on budget and again she delivered.

Just the upstairs to do now and we will get Dale, Tash and the rest of the team back without hesitation.

Cheers Nick

Loft Conversion - Reigate Surrey

Loft Conversion - Reigate Surrey

Loft Conversion - Reigate Surrey

“We used Dale to do our loft conversion. The council’s building inspector commented that it was the best one he’d ever seen. We’re very pleased with it and I’d definitely recommend his company.

It was important to us that, as well as getting a good job done, we could get on well with the builders. Dale and his team were all brilliant to deal with, easy to talk to and were keen to make sure they did everything how we wanted it done. They really went the extra mile to get the right materials and get the job done on time. They were also very courteous and friendly with the neighbours, which was important as the work required getting access to our neighbour’s house.”

David Lawrence

Kitchen Refurbishment - Dorking, Surrey

Kitchen Refurbishment - Dorking, Surrey

Kitchen Refurbishment - Dorking, Surrey

“Following the completion of our recent building work and new kitchen I thought I would drop you a line to tell you what I thought about the overall service.

Having never plucked a builder off the internet before it was quite a scary task. Dale was quick to get back to me (on a Sunday!) and soon had us pencilled in for an appointment. Time was of the essence as with 3 kids we were desperate to get the bulk of the building work done whilst we were away. Dale was quick, efficient and the quote came back within a week. You were not the cheapest but I liked Dales energy and commitment to get the job done in the time we needed..(I didn’t feel he was just saying he could do it to get the business!).

The finished product is fantastic and we are delighted with our new home. I know little about carpentry but one thing I know is Dale is very good at what he does. Our kitchen was far from straight forward however it looks great and has completely transformed the space.

Dale and his team do the opposite to most builders I have come across in the past; rather than looking for problems (and spending hours scratching heads working out how much extra to charge), he ploughs straight through them making sure he takes the responsibility and burden…not the customer.

I would have no hesitation in recommending Dale to anyone looking for a good quality job done in a timely fashion from a trust worthy company.

Max Webb

Extension - Burgess Hill, Sussex

Extension - Burgess Hill, Sussex

Extension - Burgess Hill, Sussex

“This was a complex extension, which Dale delivered bang on schedule, in line with his project plan, thank-you.

Throughout the build, Dale made a point of ensuring that the materials used were good quality and in line with my design specification, ensuring the end result fully met both my requirement and that of the building inspector in terms of build quality. On the occasion that specialist skills were required, Dale supplemented his team with skilled people who also worked to a high standard.

Dale is hard working and personable. He always arrived when he said he would, kept in touch through regular dialogue and kept the site clean, which was much appreciated as we remained in the house throughout.”

Peter Judd

Structural Works - Royal Tunbridge Wells, Kent

Structural Works - Royal Tunbridge Wells, Kent

Structural Works - Royal Tunbridge Wells, Kent

“It is my pleasure to write a testimonial for Dale. We engaged Dale to remove pillars in our dining hall, a 400 year-old part of the house, and to install the necessary structural steelwork. The job was complicated and awkward and unforeseen structural problems were uncovered during the work, all of which were tackled promptly and professionally.

Dale and his team were hard-working, reliable and courteous, even when encountering errors in the drawings made by our structural engineer. We are very pleased with the end result and have no hesitation in recommending Dale for similar work”.

Sue Kimbers

Loft Conversion - Horley Surrey

Loft Conversion - Horley Surrey

Loft Conversion - Horley Surrey

Due to the high standard of workmanship. I should like to take this opportunity to send you this letter.

Since you built my new extension and completely renovated my home, many people have commented on how impressive it all looks. [I agree] I so love living in my new house that I would just like to say thank you.

If any of my friends decide to have any work done I in the future I promise to put your company name forward.

Your joinery and building services were very competitive and I look forward to dealing with you in the future”.

Gary Ingham

Extension -Windsor, Berkshire

Extension -Windsor, Berkshire

Extension -Windsor, Berkshire

After 2 years of planning and working with a firm of Architects to design the extension and remodelling of our house, it was critical that we found a builder who was able to share our vision and understand our expectations for the project.

After posting the project on “My Builder” we received a huge number of enquiries from potential builders. We narrowed down the list of contractors to 3 and finally selected DV joinery based on the following criteria. (1) Dale and his team demonstrated the same enthusiasm and vision for the project as we did; (2) they appeared to have the capabilities to do the job (we were invited to another site to see them in action); (3) DV Joinery presented themselves as a professional organization (4) They were able to meet our timelines. Price was also a consideration, and while not the cheapest, we were confident that DV joinery had estimated the cost of the job appropriately and we would not get stung for unforeseen extras at the end.

The project was completed in February 2010 and overall we are very pleased with the results. Our house has been transformed from a 1970’s style house into a contemporary open plan designed property and we are extremely grateful and thankful to Dale and his team for all of the work. There are a few points I would highlight:

Dale is a professional. He is very polite, pleasant to deal with, and has a passion for getting the “job done right”. He was able to translate a set of architectural drawings into the house we have today. He was able to work around issues that arose during the construction, and where issues unforeseen issues were uncovered during the build, he was “up front” with the communication to ensure that we understood any impacts on cost and time. He also co-ordinated well with the local Building Control, structural Engineers, and specialist contractors for the windows, doors and roof coverings to ensure that the project came together.
Dale was very flexible in their communication with ourselves as clients. An added challenge to the project was that we were living in France while the work was completed and could only be on site at week-ends. Dale was always available on site if we needed to meet up on a Saturday and we had regular telephone updates and video conferences (highly recommend Apple face time)
Dale and Natasha run a small company and as you would expect sub-contractors were used for some of the work i.e. electrics, plumbing, painting and some of the joinery. All of these sub-contractors provided an equally professional service to Dale and now the project is finished, the quality of the work could not be faulted. Where there were issues, the contractors were replaced after discussion with Dale.
Dale and Natasha were able to work within the budget that was agreed at the start of the project. Dale and his team were able to come up with ideas as to how to save money and work within the budget versus choosing the easy and more expensive route.
Given the contemporary design of our house, the overall quality of the finish was key to the success of the project. The quality of the plastering is some of the best I have ever seen. Every wall and ceiling in the house is close to perfect! Dale employs his plasterer (Pete) directly and he is a key asset of the company. The paint finish is also now excellent. There were issues at first, but Dale has taken full responsibility to have the work rectified.

Overall, this was a hugely complex project – 2 story extension and complete remodelling of a 3,000 sq. ft. house. I would like to thank Dale and his team for their commitment to this project over the past 10 months. As clients we are now very happy and living in our new home. Dale and his team should also be very proud of what they have achieved. I know that everyone involved in the project has learned a huge amount and I am very happy for Dale and Natasha to share their experience on building our home with future clients and leverage the project to help them grow their business in future.

Regards

Kerry and Kevin O’Neill

Single Storey Extension - Oxted

Single Storey Extension - Oxted

Single Storey Extension - Oxted

I used ‘The Renovations Company’ for the renovation of my 3-bed semi which needed completely stripping out, new heating, electrics and bathroom plus the addition of a full width single story extension and opening out the downstairs to create an open plan kitchen/living area.

Basically everything needed doing and all whilst I still lived there.

I’d met with a lot of other builders but I knew as soon as I met Tash that this was a company I could work with. Tash costed up each element of my wish list rather than just giving me a vague round figure like other builders. We were then able to use this costing to discuss and refine the plan and as an ongoing budget and project plan. So I felt very comfortable that I knew exactly what was happening.

Tash and Dale made many useful suggestions throughout the project from the design stage right through to decoration. Working full time I couldn’t have done this without Tash managing the project and keeping everything organised. She provided sound support, advice and gladly answered all the many questions I had.
Dale and his team were excellent. I could see significant progress every day when I came back from work and they always made sure to tidy up as much as possible given the extent of the works. They also managed to keep my heating, electrics, water and washing machine working throughout the job which can’t have been easy. A number of my neighbours also made a point of telling me they were also very impressed with how hard the team worked, the fact that they were there every day and how polite all of them were.

Everyone who has seen the final results has been wowed. Dale and his team have made sure the finish is immaculate. I’m happy to recommend ‘The Renovations Company’, they have an honest approach and a commitment to quality and I couldn’t be more pleased with my new home.

Jane Biles

Extension - Burstow

Extension - Burstow

We employed The Renovations Company to convert what was basically an outbuilding into an extension to our kitchen. Dale and his team of builders did a fantastic job despite there being no really relevant drawings from which to work. Dale and his workers came up with innovative solutions to the many problems faced and provided advice and suggestions which enhanced our basic design thoughts. The company workers were cheerful and friendly and produced a very fine end product. Dale and Natasha dealt with the many changes that were proposed throughout the build in a friendly and cheerful manner and were generous in dealing with these changes when it came to the final reckoning.

We would recommend The Renovations Company as a friendly, co-operative and skillful construction company who listen to their customers and strive to make the end product something to be proud of.

Patrick and Denise Doolan

Surrey Renovation Project

Surrey Renovation Project

Surrey Renovation Project

I had planned for over a year on how to modernize our 1970’s house together with adding a double story extension creating additional master bedroom with on-suite bathroom upstairs and an open plan kitchen, dining and living space downstairs.

This was going to be a complex and extensive project which would completely redevelop and modernize our 1970’s house. I also needed this build to be completed within a very tight 6-month timeline and finite budget.

Given the time limit and budget challenges it was important that I find a builder that understood these constraints and shared my vision in creating a contemporary home.

I had received quotes from various builders however once I had met Natasha I felt completely at ease with her approach, management style and confidence in completing my project.
We had arranged to visit a couple of reference sites to check similar size developments as well as quality of build and finishes; after which I was convinced that The Renovations company could manage my project to the tight 6-month timeline and within the finite budget whilst not compromising on quality.

Tash moved swiftly in starting the project and once Dale was onsite he brought a level of professionalism and calmness amongst his team and sub-contractors.

At the height of the project we must have had teams of 7 different tradesmen onsite, Dale took charge and ensured everyone was making progress and any issues were dealt with professionally across the teams.

Dale also worked closely with my Structural engineer across various aspects of the build, resolving the all the structural issues that came up, this included removing an old bowing concrete beam and replacing it with a steel beam spanning over 7 meters!

Both Dale and Tash were great with their communications, ensuring I got regular updates, even when I was on holiday! They would let me know on issues and always provided the best possible solution.

Tash worked tirelessly throughout the project sourcing affordable materials. She was instrumental in managing both the window and kitchen suppliers in supplying these big-ticket items well within budget. She also called on her wealth of contacts and arranged very competitive cost in supplying the granite tops as well as restoring the parquet floors which look great!

I want to personally thank Tash, Dale and their team for all the hard work, professionalism and ensuring the job was done right, on time and within budget.

I was delighted with the finished development; it has totally transforming our 1970’s house into a contemporary home. We regularly get compliments on how great the house looks!

Mark Van Nierkerk